Last Updated: 2025

1. Introduction LAVE Jewels (“we”, “us”, “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when you visit our website, make a purchase, or otherwise interact with us. By accessing www.lavejewels.com (the “Site”) or using our services, you agree to this Privacy Policy.

2. Information We Collect We collect personal information that you voluntarily provide when you make a purchase, create an account, subscribe to updates, or contact us. This may include your name, email address, billing and shipping addresses, payment details, and communication preferences. We may also collect certain technical data automatically, such as your IP address, browser type, device information, and browsing behaviour through cookies and analytics tools.

3. How We Use Your Information We use your information to process and fulfil your orders, communicate with you about your purchases or inquiries, improve our products and website experience, and comply with legal obligations. With your consent, we may also use your email to send promotional updates or exclusive offers, which you may opt out of at any time by clicking “unsubscribe” or contacting us directly.

4. Cookies and Tracking Our Site uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse website traffic. You may disable cookies in your browser settings, but some parts of the Site may not function properly if you do so.

5. Disclosure of Information We do not sell or rent your personal information. We may share it with trusted third-party service providers who help us operate our business, such as payment processors, courier partners, IT support, and marketing platforms, strictly for the purpose of performing their services on our behalf. These providers are bound by confidentiality and data protection obligations consistent with this Policy.

6. Data Security We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorised access, loss, or misuse. While we strive to protect your information, no system is completely secure, and we cannot guarantee the absolute security of your data transmitted through the internet.

7. International Data Transfers As our operations and service providers may be located in various countries, your information may be transferred to and processed in jurisdictions outside your own. By using our Site, you consent to such international transfers, recognising that data protection laws may differ from those in your country of residence.

8. Your Rights You have the right to request access, correction, or deletion of your personal data, and to withdraw your consent for marketing communications at any time. To exercise these rights, please contact us at contact@lavejewels.com. We will respond to all requests in accordance with applicable law.

9. Retention of Data We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy, including for legal, accounting, or reporting requirements. When data is no longer required, it will be securely deleted or anonymised.

10. Third-Party Links Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their respective privacy policies before providing any personal information.

11. Minors Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that information has been collected from a minor, we will promptly delete it.

12. Changes to This Policy We reserve the right to amend or update this Privacy Policy at any time. Updates will be posted on this page with the revised “Last Updated” date. Your continued use of the Site after such changes constitutes your acceptance of the updated Policy.

13. Contact For any questions or concerns regarding this Privacy Policy, or to request access or deletion of your data, please contact us at contact@lavejewels.com.